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Feature

Find, review, and resolve every reconciliation mismatch.

PayoutMatching’s exceptions queue surfaces unmatched payouts, discrepancies, and reconciliation differences immediately — with full context for fast resolution by your finance team.

See it in action

Exceptions that are actually manageable

In a manual reconciliation process, exceptions are discovered at month-end when the numbers don’t add up. At that point, the information needed to investigate is often days old and hard to reconstruct.

PayoutMatching surfaces exceptions the moment they occur — as soon as a payout cannot be matched, or as soon as a discrepancy is detected. Your team can act immediately with full context available.

Each exception shows the payout details, potential matches, amount differences, and related transactions. Your team can resolve exceptions with comments, apply manual matches, flag for follow-up, or route for approval.

Approval workflows

Manual matches and exception resolutions can be configured to require approval before being confirmed. This provides a control layer for significant discrepancies and keeps your audit trail clean.

Key benefits

Immediate exception detection
Unmatched items surface instantly — not at month-end when investigation is harder.
Full context in every exception
Each exception shows payout details, potential matches, amount differences, and related records.
Resolution tracking
Every exception resolution — manual match, write-off, follow-up — is logged with context and user.
Approval workflows
Route significant exceptions for approval before resolution is confirmed.

Frequently asked questions

PayoutMatching detects unmatched payouts, missing transactions, amount discrepancies, duplicate records, timing anomalies, and unexplained bank deposits. Each exception type has its own context view.
Yes. Each exception has a comments field where team members can add context, flag issues for colleagues, or document the reason for a manual resolution.
Resolved exceptions are kept permanently as part of the audit trail. You can filter and export the exception history for any date range.

Ready to see Exception Management in action?

Book a demo and we will walk you through this feature for your specific payout workflow.